Frequently Asked Questions
UtilityConnect is a free service designed to connect consumers with the full spectrum of products and services required for moving, home ownership, home rental, service renewal or shopping for better rates.
Absolutely nothing! Utility Connect is and always will be an absolutely free service and can be used as often as you'd like!
We are able to provide this service absolutely free because we are taken care of by the providers/vendors for bringing them quality customers like you!
Yes, the earlier the better. The perfect time to submit is 2 weeks before you will be in your new home.
Absolutely! But give us a call as soon as possible as some providers take 24 hours before they can initiate a service.
Yes, Utility Connect is not just here to make your move-in easy we are here for the long haul, whether you need to compare electricity, internet or cable rates, check out the new promotions when your contract is up, or get a referral for a person who can make house repair/improvements, we are here to help!
Due to our relationships with our vendors it is better to shop the new rates and promotions rather than stay in your contracts for a long period of time. At the very least, allow your personal concierge to shop around and provide you with the latest and greatest options in technology and pricing.
We understand having safe and reliable home service providers is of the utmost importance. Our local service providers have proven track records and are pre-screened for items such as licenses, BBB ratings, references and testimonials, and industry leading service.
After you call or fill out our short online form, you will be contacted by a Utility Connection Agent. We will do our best to contact you as soon as possible, however it may take up to the end of the next business day. Need immediate assistance? Give us a call!
Our main focus here at Utility Connect is to save our customers time, money and stress. By utilizing our service you are saving yourself hours of time on the phone or driving around, not to mention having to listen to that awful elevator music when you are waiting on hold. With the time you save we hope you can spend more time doing what is most important to you whether it is more time with family and friends or that extra time needed at work.
Our service is complimentary for everyone!
We not only handle the basic utilities but also, Security, Satellite/Cable. Internet, Home Phone, Maid Services, Lawn Services, Pest Control and anything and everything you can think of for your home’s needs.
We would prefer appointments to make our process as convenient as possible, but they are not required. A typical appointment only takes 10-15 minutes.
Simply go online at UtilityConnect.net/GetConnected, click the Get Connected button and fill out your information. After signing up, your personal concierge will contact you within 24 hours to find solutions to all of your moving and home needs.
Absolutely! We make sure to get you all of the current promotions & specials along with exclusive pricing for using Utility Connect.
Yes, we are a true one-stop shop, so we will assist you with setting up all home services even if we don’t currently carry a contract with them.
Our core services we set up when you move into your new home are: Movers, Electricity, Cable, Satellite, Internet, Phone, Home Security, Water, Gas, Insurance and much more.
Here at Utility Connect, we have a world class IT team who has spent years developing a one of a kind search engine that will cross reference your address with all major providers nation wide.
This is a great question; each company has features that benefit our customers in different ways. We educate you on these features that fit your personal needs to assess the proper product.
Your assigned concierge has all of your services on file and will gladly assist you through the rescheduling process.
We are accrediting by the BBB and also our online reviews speak for themselves!