Free for agents and clients

Platinum Real Estate is partnered with Utility Connect.

We connect the new services and find the utility providers, so your clients can settle in.

Services

What we set up

One call covers the services your clients actually need.

Solar, phone, and other home services are part of the same call.

For your clients

One call does it all.

A single concierge call handles setup before move-in.

  1. 01

    Welcome call

    Two to three weeks before closing, one call covers the new-home checklist, the providers, and the pricing.

    2–3 weeks before closing
  2. 02

    They choose

    Internet, TV, security, insurance, and more. Your client picks only what they need. No pressure, no upselling.

    No pitch
  3. 03

    We set it up

    Installations are scheduled and activations confirmed, so move-in day is already handled.

    Ready on move-in day
FAQ

Common questions.

Utility Connect is a free service that makes moving easier. They connect clients with essential home services while providing their local utilities.

A complimentary home concierge service for TV, internet, phone, home security, home warranty, insurance, movers, solar, and local utility provider information.

One list, one phone call. The move-in checklist saves them from calling around to figure out which service is the right fit.

Utility Connect is completely free for real estate professionals and their clients.

Once your account is created, you submit your client on your Utility Connect website. An expert contacts them within 24 to 48 hours. Clients can also call the number on your site.

Yes. Open your Utility Connect website, choose Admin in the footer, and review which clients used the service and what they selected.

Based on the client’s address, they see the options available for that home and choose what they want.

Yes. PDF1 and PDF2 are in the footer of your Utility Connect website. Email templates are available from success@utilityconnect.net.

In regulated areas the provider has to speak with the homeowner. Utility Connect locates those providers and gives the client the contact details and how to enroll.

Regulated states require the account holder to start, stop, or transfer service. Agents and clients still get one list instead of researching each provider.

Buyers, renters, or anyone moving or price shopping home services.

Sellers and investment buyers. They can still receive a utility provider list, and they contact those providers directly.

Utility Connect makes up to 4 attempts. Clients can opt out by text or email, or call.

Yes. Friends, family, and you can use the service. Submit them through the form on your Utility Connect website.

All 50 states.

Open the Utility Connect website you created, scroll to the footer, and choose Admin. Use the email and password from activation.

About two weeks before closing, so there is time to align installations with their dates.

Yes. The phone number is on your Utility Connect website.

Yes. Agents can use their own accounts to set up services.

Providers pay Utility Connect. Because the service is not required for a home to close, it falls outside RESPA and revenue can be shared with you.

Business Development at 800-504-6282 or success@utilityconnect.net.

Reviews

What customers say.

★★★★★

“Chris was most helpful with setting up both my security system and internet connection.”

D Will Google review
★★★★★

“Gavin was instrumental helping me get my new home purchase connected with internet, security system, and a home warranty. Thank you for personalized support and service.”

Wes Lercher Google review
★★★★★

“My rep answered all of my questions and the entire process was seamless!”

Anand Sivaraman Google review
★★★★★

“I had the pleasure of dealing with Chris Allen from Utility Connect to set up our new home services. Chris was very clear and precise with the information. This is a process that takes time and he explained each aspect clearly. Internet, security system”

Ralph “Gus” Perritano Google review
★★★★★

“The rep, Mateo, we spoke with was wonderful. Personable. Friendly polite helpful. Easy to make decisions Explained everything so l could make informed decisions”

Cindy Wert Google review
★★★★★

“To Gavin's supervisor, Please pass my gratitude and thanks to Gavin. He did an outstanding job helping me to switch ISP's. He is clear, concise and I can understand him or should I say, no accent. A trait that not very many support desk can boast. As a fo”

David Rivas Google review
★★★★★

“I had the pleasure of dealing with Chris Allen from Utility Connect to set up our new home services. Chris was very clear and precise with the information. This is a process that takes time and he explained each aspect clearly. Internet, security system”

Ralph “Gus” Perritano Google review
★★★★★

“Devon the guy that was helping me out with everything was awesome to work with very personable and easy to talk was able to answer any questions that I had as well as explaining everything and making everything easy understandable 10-10 would recommend re”

Rebel Outdoors Google review
★★★★★

“Great talking with Conner from Utility Services to setup the required move in checklist.”

karthika N Google review
★★★★★

“Angel was very helpful and patient with me. I don't think I could have done it alone. Thank you!”

Mark Barrett Google review
Partner support

We’re here when you need us.

Contact support