The courtesy after the inspection

A home inspection already lists what the house is. Mentioning how the services start is a small courtesy beside that list, and it has to use the right split. Utility Connect sets up internet, TV, security, home warranty, and deregulated electricity on a call with the client. Gas, water, trash, and regulated electric are located and sent to them. They enroll. You hand them a link or a phone number, and you go write the report. You are not booking the city, and you are not the person who agrees to the internet plan.

Where it fits

The natural moment is when you are explaining a system they will be responsible for. "This panel is the kind of thing the electric company asks about. If the market is regulated, you enroll with that utility from the information Utility Connect sends. If you can choose a plan, that gets set up on a call with them. Water and gas, if this house has them, are enrollments you make. Internet is set up on that same call." That keeps your role intact. You are not quoting a rate or waving away a defect because utilities are "handled."

If the buyer does not own the home yet, say they can ask what is available, and they should not enroll or set up service until they have a right to occupy. An inspection is not a green light to open a water account on a house the seller still lives in.

What you can say about the equipment

Whether the home appears set up for gas, electric heat, or both, so they know which local enrollments matter
Whether you saw a meter, without treating the brand on the glass as the whole billing story
That wiring you can see is not an internet account
That an alarm sticker is not monitoring in their name

Your photo is evidence about the house. A local confirmation is evidence they enrolled. A confirmation from our call is evidence a service was set up with them. Those are three different documents.

Stay in your lane

"Someone can turn the water on for you" is the aside that becomes a complaint. Replace it with the split. If they ask which internet plan to buy, you can decline. That choice happens on the call, with the term and the fee in front of them. If you refer them to us, refer them for that call. Do not tell them we will meet a municipal technician at the house. We will not. Any visit is part of a service set up with them, or part of their own local enrollment.

Sellers and buyers

Sellers stop service with the companies already billing them. Buyers enroll in the local utilities at the new address and take the setup call for everything else. A seller who "transfers the utilities to the buyer" because someone suggested it creates a mess. Stopping and starting local service are two enrollments by two account holders. You can mention both. You should not offer to execute either.

Common questions

Should the link go in the report?

A sentence in the delivery email is enough. If you put it in the report, label it as a referral for the move-in call, not as a finding and not as a repair.

What if I do not know whether the water is municipal?

Say you do not know. The call exists so the client does not guess from a well cap. Guessing in the report is worse than a link.

Can I be copied on their utility confirmations?

You should not ask to be. Your work product is the inspection. Their local accounts and the services set up on the call are theirs.

A simple handoff starts at home inspectors. What "available" means is in this article.